Privacy Policy for FinanceLedgerX

Effective Date: January 1, 2025

1. Introduction

This Privacy Policy describes how FinanceLedgerX, located at 100 Queen St W, Toronto, ON M5H 2N2, Canada, and registered under Business ID 629266696, collects, uses, and protects information when you access or use our system for record management and account administration.

2. Information We Collect

We collect information you provide directly, such as your name, email address, phone number, and account credentials. We also gather session data including IP address, device type, browser information, and pages visited. When you contact support, we retain your correspondence and related logs.

3. How We Use Information

Information is used to create and manage your account, deliver our services, respond to inquiries, and send system notifications and updates. Session data helps us analyze usage patterns, improve performance, and troubleshoot technical issues.

4. Data Sharing and Disclosure

We do not sell or lease your information. We may disclose data to third-party service providers that assist with hosting, support, analytics, or compliance, provided they adhere to confidentiality obligations. We may also release information to comply with legal requirements or protect rights and safety.

5. Cookie Policy

We use cookies and similar technologies to enhance user experience. Essential cookies enable core features, functional cookies remember preferences, and analytics cookies track usage trends. You may disable cookies through your browser settings, but this may affect functionality.

6. GDPR Compliance

Under the EU General Data Protection Regulation (GDPR), users in the European Economic Area have the right to access, correct, erase, or restrict processing of their personal information. Lawful bases for processing include your consent, contract performance, legal obligation, and legitimate interests. To exercise any right, please reach out to us.

7. Data Retention

We retain personal information only as long as necessary to fulfill the purposes outlined in this policy or as required by applicable laws. After that period, data is securely deleted or anonymized.

8. Security Measures

We implement appropriate technical and organizational measures such as encryption, access controls, and regular audits to safeguard your information. However, no security measure is impenetrable, and we cannot guarantee absolute protection.

9. International Transfers

Your information may be processed or stored in Canada or other regions with adequate data protection laws. When transferring data outside the European Economic Area, we ensure that recognized safeguards are in place.

10. Children’s Privacy

Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from minors. If we become aware of such collection, we will take steps to remove the data.

11. Changes to This Policy

We may update this policy from time to time. Any changes will be posted here with an updated effective date. Continued access or use of our service after changes are posted constitutes acceptance of the revised policy.

12. Contact Us

If you have questions or wish to exercise your rights, please Contact Us or call us at +14165405776.